Browse our most frequent questions and answers. below to learn more!
For the safety of the participants, each unit requires at least one adult supervisor at all times. For our larger pieces, such as slides and obstacle courses, two supervisors may be required. Supervisors must be 18 years or older. Supervisors are responsible to ensure all participants follow the manufacturer’s rules and regulations to ensure public safety. Trained supervisors can be hired for an extra fee.
We deliver to the following areas: Acton, Ajax, Ancaster, Aurora, Ayr, Beamsville, Binbrook, Bolton, Bracebridge, Brampton, Bradford, Brantford, Burford, Burlington, Caledon, Cambridge, Campbellville, Canfield, Carlisle, Cayuga, Concord, Don Mills, Dundas, Durham, East York, Erin, Etobicoke, Fergus, Flamborough, Freelton, Georgetown, Glen William, Guelph, Hagersville, Hamilton, Hannon, Harriston, Inglewood, Kitchener, Limehouse, London, Lynden, Maple, Markham, Millgrove, Milton, Mississauga, Moffat, Mount Hope, Newmarket, North York, Oakville, Ohsweken, Orillia, Pickering, Puslinch, Richmond Hill, Rockwood, Scarborough, Sharon, Six Nations, St. Catherine’s, St. George, Stoney Creek, Stouffville, Terra Cotta, Thornhill, Toronto, Uxbridge, Vaughan, Waterdown, Waterloo, Wellesley, Woodbridge, York and surrounding areas. We will also deliver outside of these areas, simply ask and we will give you a delivery quote.
Yes, a 25% deposit is required to confirm your reservation. If a reservation is made less then 14 days prior to the event, the full amount is due. Deposits are NON-REFUNDABLE. If for some reason, you need to change your date or need to cancel your event; all deposits can be transferred to a future date with no expiry. Cancellations 14 days prior to the event date will be subject to a 50% penalty. Cancellations within 14 day of the event will be subject to 100% of the rental contract. This is the most flexible and reasonable deposit and rescheduling policy in the industry.
Our usual rental duration is a standard 4-6 hour time period. If your event is longer than this standard period, we will be happy to extend the rental time at NO extra charge. We offer, by far, the most flexible same day rental period in the industry.